.@cloudflare your UI is far from intuitive. even to 30+ year veterans of computers. #tunnelvision
@CloudFlare how can you say the UX hasn't changed *and* you respond to customers?
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@attritionorg Including changes to things like Threat Control and Analytics. These are not incremental fixes. -
@CloudFlare not holding my breath. you didn't even test "threat control" (any 'revision') in different browsers. -
@attritionorg We do the same testing that many orgs do across browsers. It doesn't mean something won't crop up for an individual customer. -
@CloudFlare uh, "using X browser" is NOT "an individual customer" -
@attritionorg My experience on the same browser could be different than yours because of things like extensions or add-ons. -
@CloudFlare DEFAULT FUCKING INSTALL. next? -
@attritionorg not much point on covering this on Twitter. If you have a specific problem that needs to be addressed, then can look at -
@CloudFlare sure, we'll email you and get ignored like usual? =) - 6 more replies
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@attritionorg Responding to a feature request or suggestion doesn't mean that it is going to be implemented. -
@CloudFlare exactly. don't reply to me suggesting that a reply means anything more than "read it, fuck you customer" then. -
@attritionorg You're wrong there. We aggregate the common issues that multiple people report as problematic & prioritize based on that.
End of conversation
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@attritionorg There are a lot of changes planned for the next version of the site that are entirely based on customer feedback.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@attritionorg We haven't made any dramatic changes to our UI or UX in about two years (we are working on one now).Thanks. Twitter will use this to make your timeline better. UndoUndo
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