2/ Don't knock services revenue. Sure, it's "lower quality" -- less stable, lower margins -- than software revenue. But it's cash in the door; it's an opportunity to build trusted relationships with anchor clients; and it's a way to do product development on the customer dime.
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3/ MongoDB is a classic case study of disruption from below (Clayton Christensen, RIP). Fewer features, not as scaleable, not as performant as other databases -- BUT quick and easy to get going with. Perfect for the app explosion and agile. Seems obvious now, wasn't at the time.
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4/ How do you build useful software? Focus on jobs to be done, satisfy a small set of customers, say no a lot. Enterprise software markets are turning out to be a lot larger than people expected; play the long game.
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5/ Go slow to go fast. Growth led by truly great product is the best growth: tending to infinite LTV, zero CAC as you become not just a vendor but a trusted business partner. Far better than "formulaic" sales-driven expansion.
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6/ As companies mature, team-building is everything. Treat recruiting like a sales funnel. Open source is a magnetic recruiting tactic: attract people who are interested in the problems you're solving.
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7/ Proprietary IP is no longer the most important driver of defensibility. Strong customer networks and trusted partner relationships are much harder to replicate than mere technology.
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Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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Great points!
Hvala. Twitter će to iskoristiti za poboljšanje vaše vremenske crte. PoništiPoništi
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