@YTCreators hey my channel is growing fast - who do i talk to about figuring out why I can’t turn on SuperChat or Channel Moderators? really wanna figure it out ASAP! Thanks .
https://www.youtube.com/popcornedplanet
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Replying to @andysignore
Hi there. Could you share a screenshot of your 'Status and features' page: http://yt.be/help/SnF ? We'll take a look.
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Replying to @andysignore @TeamYouTube
Looks like I’ll figured super chat - but i can’t access or add channel managers. Thanks!
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Replying to @andysignore
Glad to hear! What happens when you try adding channel managers? Do you see any error message? Let us know.
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Replying to @andysignore
To confirm, have you tried switching the channel to a Brand account? Here's more at our Help Center: http://yt.be/help/KHjM Only the owner of a Brand Account can grant multiple people access to a YouTube channel.
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Replying to @TeamYouTube
I’ve asked around - and was warned that switching to a “brand account” can mess up the channel & potentially lose old uploads, etc.. is this a risk? Is there a way to turn the account into a brand account without that risk?
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Replying to @andysignore
You can follow our detailed steps for changing your channel to a brand account here: https://yt.be/help/KHjM . Note that some content can't be moved, such as: comments made by the channel, sent and received messages, verification badges, and automated filter community settings.
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Replying to @TeamYouTube
Asking this again: I rebranded & changed the name of my channel. When “moving” it, it says it will go back to the original Channel name (SecretSauceTV). After moving, can I to adjust back to PopcornedPlanet and get my custom url, etc? Don’t wanna lose all my work rebrandingpic.twitter.com/RlMKf0kjbC
1 reply 0 retweets 0 likes
You can create a new brand account with the name you want.
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