Customer service via online chat: When @VerizonFiOS doesn't care enough about your time to merit expending too much effort. #FauxSupport
@VZWSupport Yeah, reroute my connection to the west coast...to anywhere other than Europe. Check your own traceroute from any RI IP address.
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@emlynaddison I see! However to be sure, is the issue related with your wireless internet or your landline(FiOS) internet service? ^EW
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@VZWSupport IP address would imply Internet.
End of conversation
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