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@AskPlayStation

Official Twitter support for PlayStation, PSN, PS4, PS3, and PS Vita from Sony Computer Entertainment America (SCEA)

Joined May 2010

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  1. Downloading PS Store purchases to the PS4 is easy. Find out how:

  2. Use the PS3 backup utility to backup data from the HDD onto removable storage media:

  3. A very helpful network troubleshooting guide for all devices can be found here:

  4. Have a discount code? Learn how to redeem it here:

  5. @EToyger That's no good! Can you let us know what issues you are having?

  6. Learn about PlayStation Vue availability, subscriptions, channels and more!

  7. Issues with your DS4? Find troubleshooting steps here:

  8. Helpful troubleshooting tips if you're having problems entering billing info:

  9. Safe mode is a feature that starts the PS3 if it can no longer start up normally:

  10. Check out this article to learn about different ways to update software on the PS4:

  11. Sub Accounts can now graduate to Master Accounts! Find out how:

  12. The PS4's HDD is fully removable and upgradable! Info:

  13. Manage and transfer your PS4 saved data via USB! Instructions can be found here:

  14. All about PS4 Indicator Lights: Solid, Pulsing, None? - Learn more:

  15. Discover what the requirements are for In-Warranty Service:

  16. @TheZidaneTouch Let's try this. Please contact your ISP and provide them with the following port info:

  17. Enable the option to require a password on checkout from the PS Store. Info:

  18. The PS3 system hard disk drive (HDD) is removable and upgrade-able. Find out how:

  19. Are you a PSN user based in the UK? Reach out to our friends for support! Details:

  20. Enable auto-download on the PS4 and enjoy an easy way to get your content:

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