Happy New Year! We’ve taken time off to ring in the 2023 New Year, and we’ll be back on January 2nd. Please visit wellsfargo.com/help/ for answers to common banking questions.
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Wishing you health and happiness this Holiday season. We’re spending Christmas with loved ones and will return on December 26th. Please visit wellsfargo.com/help/ for answers to common questions. Happy holidays!
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If you're experiencing an issue with our online services, we apologize for the inconvenience. We're working quickly to resolve it.
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We received your DM, thank you. In order to continue the conversation through a DM, please follow us back. -Angel
Send a private message
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Warm wishes for 2022! As we are off for New Year’s Day, we’ll respond to your message on January 2nd. Please visit on.wf.com/6011JLkTc for general information. Stay safe and Happy New Year!
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Wishing you health and happiness this Holiday Season. We’re spending this time with loved ones and will return on December 26th. Please visit on.wf.com/6012JLkPE for answers to common questions. Happy Holidays!
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Be on the lookout for bank imposters who tell you to send money to yourself with Zelle®. Click to learn more about the recent scam and learn how to protect yourself.
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We are aware of a technical issue with our phone provider where some customers may be unable to contact us by phone. We apologize for the inconvenience. Please try again later.
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A planned system upgrade will prevent us from responding to messages sent over the weekend. We will respond to any messages received when we return on Monday. We apologize for any inconvenience. If you need immediate assistance, please use wellsfargo.com/help/contact-us.
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Replying to
Please click the link at the end of this message to begin a DM with us. Thank you. -Ludwicke
Send a private message
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We apologize for the issue we had with our online banking earlier today. Our technical teams have resolved the issue and you should now be able to access online banking again. If you continue to experience issues please let us know.
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We’re sorry some of our customers may continue to experience an issue with online banking. We’re working hard to resolve the matter ASAP and will post additional updates here.
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We apologize to our customers who may be experiencing an issue with our online banking. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
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We hope 2021 brings you good health and joy! We're off for New Year's Day and we'll reply to your message when we return on January 2. For answers to common questions, visit on.wf.com/6015HuYX1.
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Customers who are eligible to receive automatic deposit of their stimulus payment may expect it as soon as 1/1/2021. Setup deposit alerts using the mobile app or wellsfargo.com to receive push, text or email notifications when the deposit hits your account. Learn more:
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Wishing you a happy holiday! We hope you're staying safe and well this holiday season. We’ll be spending this time at home and will return on December 26. Please visit on.wf.com/6017HuYnJ for answers to common questions.
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Our technical teams have resolved the issue with Zelle and you should now be able to use it again. If you continue to experience issues please let us know. Thanks again for your patience.
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We apologize to our customers who may be experiencing an issue with Zelle. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
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Delivering prompt customer service is our top priority! Thank you for your recognition. RT : Thank you for replying promptly and fixing my customer service issue. -Tiffany
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From our heart to yours, thank you! RT : ...Thanks to the Wells Fargo CEO and Family of Employees for assisting its customers who were impacted by the Pandemic, especially, during these difficult times for so many, greatly appreciated. -Tiffany
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We're here for you, Ryan! Glad we can help! RT : Helped me quickly and effectively on the “Chat with Us” feature today! Thanks for helping and being understanding during these trying times. -Karla
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That's what we strive to do! We hope you take care and stay healthy. RT : thank you for being so helpful and understanding during these difficult times. I am truly grateful. ❤ Stay Safe. -Tiffany
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(2/2) ... While we cannot specify timing given these factors, we are working to provide customers with up-to-date information as soon it becomes available. -Tiffany
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We apologize for the issue we had with our Android mobile app earlier today. Our technical teams have resolved the issue and you should now be able to log in again. If you continue to experience issues please let us know.
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We apologize to our customers who may be experiencing an issue with our Android mobile app. Thanks for your patience while we research this issue. If you are impacted, please check back here for updates.
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NEW INFORMATION: We have relaunched the PPP submission process. Small Business customers can now start the process and we’ll email you directly with updates. For additional information and to get started go here.
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We apologize for the issue we had regarding sending or receiving funds through Zelle® earlier today. Our technical teams have resolved the issue. Please let us know if you continue to experience issues.
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Thank you for your kind words! RT : ... They have always been friendly much like family...WF is absolutely phenomenal!!! -Massiel
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We cannot thank you enough for your appreciation! RT : ... Excellent Service Thus Far!!! Thank You All For What You Do.
-Warmest, KayeCee Austin💋 -Josh
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Banks are a critical service provider as defined by federal, state & local govts. The health of our team & customers is top priority. Many employees are working from home. For those who can’t & still serve customers, we’re taking steps to keep them safe: on.wf.com/60141vW6n
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If you are unable to make your mortgage payment, please email us through our secure online banking message center about your situation. We’ll provide options in 3-5 days. Our centers are experiencing long wait times. If you can make your payment, please do so. Click to login:
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We are committed to helping our customers. We are offering fee waivers, payment deferrals, and other expanded assistance for credit card, auto, mortgage, small business and personal lending. For more information on our efforts, please go here:
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The health and safety of our customer and employees is our top priority. We understand the Bay Area situation is rapidly evolving. You can use our mobile app and online support for all your banking needs and find up to date info on branches and offices here.
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Due to staffing impacts resulting from our response to COVID-19 (also known as Coronavirus), response times may be longer than usual. For many of your banking needs, the fastest service option is through our mobile and online services:
wellsfargo.com/jump/enterpris
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We're always striving to be the best! RT : your customer service is top notch. ... Best bank. -Tiffany
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At Wells Fargo, the health and safety of our customers are top priorities. Here are some precautions you can take. wellsfargo.com/jump/enterpris.
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Thanks for the kind words! RT : I love customer service (in store and on the phone). -Chris
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We're sorry for the inconvenience. I'll be sure to share your feedback with our support team to consider putting up a branch in your area. Thanks and have a good day! -Ronnie
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We're always striving to be the best! Thanks for the love! RT @PettiMaya: has the best customer service!! ... ❤️ -Tiffany
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We apologize for the issue we had with our homepage earlier today. Our technical teams have resolved the issue and you should now be able to access on.wf.com/60121jvZp again. If you continue to experience issues please let us know.
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