I can't say I've always been a perfect customer but, like, the stories about spitting in food or people being worried their food has been spit in tend to be about someone deliberately antagonizing someone and looking for trouble and who has that kind of energy to wastehttps://twitter.com/AlexandraErin/status/1273308024426369025 …
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The reassuring thing I can tell customers is you are mostly just not that important? Most people in any front line profession will see *so many* of you over the course of their job, if you don't have a "people job" you don't realize how many it is and how it all blurs
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Sometimes I feel like shitty customers get shitty because they're aware of this on some level, this whole "Hey don't you ignore me and forget about me, I demand to be HEARD" thing
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