This is an overall issue with deciding to make payment voluntary (something online copyleft activists yoinked the anthropological term "gift culture" for without fully understanding the implications) Customers aren't better at setting prices than producers, they're terrible
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Customers just deciding how much you should get paid based on their own judgment isn't liberation of the worker It's the EXACT OPPOSITE of that Like holy shit have you never actually had customers
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Some customers really are just gigantic fucking assholes But that's not even the issue, the issue is that customers are STUPID They don't KNOW ANYTHING That's why they're customers and you're the worker, knowing things is your job
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So this is an issue with "tip discrimination" We have this ongoing (horrible) natural experiment with voluntary payment by making waitstaff and other service workers tip-based professions And one fact that leaps out at you is that tip amounts don't track "service" at all
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Like, the businesses have to fight hard against this, not because they love their workers but they need their workers to not actually starve if they want to still have a business They TELL YOU how much to tip, they've set a baseline standard (15% of the check) we all get told
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But people still fuck it up All the time They wildly overtip or undertip because they just can't do math, or it gets lost in a whole complicated thing about splitting the check, or they're in a good or bad mood that day
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Replying to @arthur_affect
I tip 20% always and often increase that for very good service. I have very rarely stiffed a waitperson, and when I did, it was specifically for that person’s shitty service. I know it’s unlikely that it causes them to examine themselves, but, what can I do?
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Replying to @GoldenOkinawan @arthur_affect
I don’t base it on anything but the service.
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Replying to @GoldenOkinawan
Unless this is because the person like literally insulted you to your face it's probably not having the effect you think it is
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Replying to @arthur_affect
Now I’m thinking about Harvey Keitel wagging his spoon at Steve Buscemi.
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It really doesn't matter There are so many interactions you have with other service providers where you have no ability to affect the person's compensation at all and we generally accept this
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