Zoom becoming the teleconferencing tool of choice in the era of COVID-19 is so obviously something they stumbled ass-backwards into and were totally unprepared for https://twitter.com/SwiftOnSecurity/status/1268065343039299597?s=20 …
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It's an example of "worse is better" design philosophy yes but an example of that happening BY ACCIDENT The "worse" features that were "better" -- it being really easy to jump into a chat via URL, etc -- were there because they seriously didn't expect everyone to start using it
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Hence the stuff like people trolling Zooms with porn and racist slurs etc being a classic "scaling problem", i.e. something that would obviously happen once it actually became popular that they never planned for
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