Yes, the ADA mandates that if someone actually needs a specific kind of vehicle reasonable effort be made to provide one However, if they don't, it is illegal to deny them access to your "normal" vehicles because you don't like their service animal
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I mean, uber doesn't require all vehicles to have a WAV, because not all features needed to accommodate disabilities are required, but allowing a service dog and trunk that holds folding wheelchair aren't custom but basic
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