Arq Backup

@arqbackup I purchased Arq 2. When I launched Arq 3 it immediately said that my trial had expired. That doesn’t seem right.

@mjtsai It's a $15 upgrade. If you don't want to upgrade you can continue using arq 2 http://www.haystacksoftware.com/arq/Arq_2.9.2.zip …

@arqbackup I do want to upgrade. I just think it’s weird that existing customers don’t get to try before buying, while new ones do.

@mjtsai Oh. You're right. I guess I didn't handle that one very well. Sorry. Send me email and I'll send instructions on fixing that.

@arqbackup I’ve already upgraded. Arq is one of my top three favorite software purchases of the past few years.

@mjtsai Wow. Thanks!

@arqbackup I'm trying to upgrade, but on the page I'm sent to, I can only choose to buy a new license for $29. What should I do?

@rdewever Download and launch Arq 3. Click the Buy Now button to buy the upgrade for $15.

@arqbackup I did. The Arq 3 license-upgrade-menu leads me to this page: https://dl.dropbox.com/u/25065/Arq.png 

@rdewever When you pick "Buy License" from Arq's menu it takes you to a web page?

@arqbackup @rdewever If you select PayPal it takes you to the webpage, yes.

@jayfreestone @rdewever I'm sorry about that. I overlooked it. For now, send me email and I'll send you a coupon.

@arqbackup Yeah, it's no problem with me either. I'll reward your hard work and just pay for it! :)

@arqbackup I don’t need Glacier stuff, will you continue to support Arq 2?

@arqbackup Is there an update-/upgrade plan for existing users or do I have to pay again $20? Can't find any information on your website.

@Normaniac Download Arq 3. If you click the Buy Now button you can buy the upgrade for $15.