Thanks for reaching out. Have you checked our Help Center article which has more info on how to claim a custom URL: http://yt.be/help/4moa ? Let us know if this helps.
@TeamYouTube hi! I’m having a weird problem with my channel. I already passed the 100 subs, more than 30 days old and etc. It’s already been more than a week, yet in my settings it still says i’m INELIGIBLE to get a custom url. Here is my channelhttps://bit.ly/2GfooKb
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I already read that more than a 100 times and I’m really eligible. Here are the photos of proof that I am eligible yet in the settings it says i’m still ineligible.pic.twitter.com/Z5J6BmBvnf
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