Hey @eir, I signed up on March 28th for your 1000Mb broadband. It’s now May 7th and my order still hasn’t been processed. Called your support line 6-7 times now. It’s been escalated 3 times. I’ve been told order is “stuck” in your system and I can’t even cancel it
CC @eircare
Day 43 of unsuccessfully trying to sign up for broadband with @eir
It seems like we might finally have a breakthrough. Kyle, from @eircare’s Twitter team managed to escalate the issue further, they’ve now identified the problem with their order system & are working on a fix…
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