Hey @eir, I signed up on March 28th for your 1000Mb broadband. It’s now May 7th and my order still hasn’t been processed. Called your support line 6-7 times now. It’s been escalated 3 times. I’ve been told order is “stuck” in your system and I can’t even cancel it
CC @eircare
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Don't you have other alternatives like magnet or Virgin? I had both and the service was good
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We signed up for Virgin Mobile Broadband as we needed something anyway. No other company has 1000Mb fibre to the home, though.
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I think Virgin is about 70-100Mb where I live, which is enough for me, that is more bandwidth than the default Wifi can get. Magnet used to give FTTH, but is available in very few places.
End of conversation
New conversation -
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Thanks Aral. I have received your DM so will look into this for you now -Kyle
Thanks. Twitter will use this to make your timeline better. UndoUndo
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