Seriously, @eir, this is the worst customer service I have ever encountered in my 42 years on this planet.
And I’ve used PayPal.https://twitter.com/aral/status/993557534425395201 …
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You know what,
@eircare, here’s what I’m going to do: I’m going to tweet about this every day until you actually fix it and either fulfil my broadband order or cancel it. How about that? Free publicity daily on Twitter. Ready?Show this thread -
Day 41 of unsuccessfully trying to sign up for broadband with
@eir https://twitter.com/aral/status/993558046755426304 … CC@eircare#worstcustomerserviceintheworldShow this thread
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Day 42 of unsuccessfully trying to sign up for broadband with
@eir#worstcustomerserviceintheworld CC@eircareShow this threadThanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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They've outsourced all their customer service team afaik. I wouldn't go near them if you can move elsewhere.
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The 1000Mb fibre to the home is so tempting though… We already for Virgin Mobile broadband in the meanwhile as we needed something. If this ever materialises, we’re going to keep the Virgin one as a backup (an expensive backup on an 18-month contract but what can you do?)
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* we already got, even
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