"Only two industries call their customers 'users'—the tech industry and drug dealers." — @aral on @bosslevelpodhttp://www.bosslevelpodcast.com/aral-balkan-and-ethical-design/ …
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Are you saying every single software user is a customer?
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(My point is more about othering people so you can exploit them easier and manufacturing addiction.)
1:58 AM - 3 Aug 2017
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