Dear “UX” folks,
Studying human behaviour so you can exploit people for corporate gain isn’t called empathy, it’s called manipulation.
#ux
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Replying to @aral
can you expand a little on what you mean by studying human behaviour?
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Replying to @kristen_hardy
Usually called “user research”—an anthropological/colonial practice where “we” study/exploit “the other” (“users”) for profit
3:21 AM - 17 Dec 2016
0 replies
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1 like
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