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aral's profile
Aral Balkan
Aral Balkan
Aral Balkan
@aral

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Aral Balkan

@aral

I mainly post on my blog at https://ar.al  (RSS: https://ar.al/index.xml ) and interact on my Mastodon https://mastodon.ar.al . Please follow me there.

Terra firma
ar.al
Joined December 2006

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    Aral Balkan‏ @aral 13 Dec 2016

    Aral Balkan Retweeted Mihai Potra

    Think about that: what does it mean if we use the same words to refer to people that we do for inanimate objects? #dehumanisation #theotherhttps://twitter.com/mpotra/status/808581463419523072 …

    Aral Balkan added,

    Mihai Potra @mpotra
    Replying to @aral
    I think "users" also means entities that are not people (e.g. bots, automation). It's not specific to SV, we all use it.
    12:01 AM - 13 Dec 2016
    • 3 Retweets
    • 3 Likes
    • Amelia 📡✨📲 Mateusz Stawecki KH Deep Lab Doctrix Westling Sam Hutchings
    4 replies 3 retweets 3 likes
      1. New conversation
      2. Aral Balkan‏ @aral 13 Dec 2016
        Replying to @aral

        Aral Balkan Retweeted Aral Balkan

        It’s the same with the word “data”. If we use the same word to mean information about people and information about rocks, there’s a problem.https://twitter.com/aral/status/808582483923107840 …

        Aral Balkan added,

        Aral Balkan @aral
        Think about that: what does it mean if we use the same words to refer to people that we do for inanimate objects? #dehumanisation #theother https://twitter.com/mpotra/status/808581463419523072 …
        3 replies 2 retweets 4 likes
      3. 2 more replies
      1. New conversation
      2. Magnus Revang‏ @MagnusRevang 13 Dec 2016
        Replying to @aral

        You're right - words are used to abstract away from the actual consequences of decisions being made, like: https://www.youtube.com/watch?v=XBmJay_qdNc …

        1 reply 0 retweets 0 likes
      3. Magnus Revang‏ @MagnusRevang 13 Dec 2016
        Replying to @MagnusRevang @aral

        ...which is why I try to call them People and the practice of making something for them is simply Digital Design

        1 reply 0 retweets 1 like
      4. Magnus Revang‏ @MagnusRevang 13 Dec 2016
        Replying to @MagnusRevang @aral

        companies adopt internal language to create a psychological distance b'w themselves and customers - to ensure rational decisions (1/2)

        1 reply 0 retweets 1 like
      5. Magnus Revang‏ @MagnusRevang 13 Dec 2016
        Replying to @MagnusRevang @aral

        this same distance is often the root cause of a company's inability to deliver anything resembling a good customer experience (2/2)

        0 replies 0 retweets 1 like
      6. End of conversation
      1. Andrew Dobson‏ @andrewdotdobson 13 Dec 2016
        Replying to @aral

        @mpotra totally. Been saying this for a while.

        0 replies 0 retweets 1 like
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      1. Mihai Potra‏ @mpotra 13 Dec 2016
        Replying to @aral

        My opinion here is that "user" is fine, but the fact that many stop at it and don't go beyond, thinking of people, is wrong.

        0 replies 0 retweets 0 likes
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