Dark design at @ns_online — asked to pay extra for getting on an “International train” on a journey I had a valid ticket for. A tourist tax.
@sfsutcliffe @NS_online It’s dark design: complexity that benefits them financially.
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@aral@NS_online or, systemically flawed by design. Which assists financially, but lacks basic humanity (which is ironically more lucrative)Thanks. Twitter will use this to make your timeline better. UndoUndo
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