Disgusted @steamertrading's so called "refund policy". Once I've used up my credit note, I will never shop there again.
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@aral @ExactlyJo if it was bought online I’m pretty sure there is a legal 14 day cooling off periodhttp://www.which.co.uk/consumer-rights/regulation/consumer-contracts-regulations … -
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@steamertrading Was the problem a matter of the Brighton store being unaware of policy? Happy to tweet an update. +@ExactlyJo@mrjoe -
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@steamertrading Thanks. Happy to hear that it has been resolved and that that is not policy. Appreciate your assistance. +@ExactlyJo@mrjoe -
@aral@steamertrading @ExactlyJo great news!
End of conversation
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