Looking forward to sitting apart from @laurakalbag for our flight to Cyprus. Thank you, @British_Airways. Never again.
@KnittyZen @laurakalbag @British_Airways The lady at the counter said her hands were tied. The policies are messed up / uncaring.
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@aral@laurakalbag@British_Airways ..like rubbish! & it is reflected in staff attitude towards it's custom
Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral@laurakalbag@British_Airways ..I didn't realise BA had policies anymore..thought they tore them up when they decided to treat staff..Thanks. Twitter will use this to make your timeline better. UndoUndo
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