Looking forward to sitting apart from @laurakalbag for our flight to Cyprus. Thank you, @British_Airways. Never again.
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@aral@laurakalbag@British_Airways sounds a bit "I can't be bothered to do anymore than I have to - blame it on the computer" to me..
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@KnittyZen@laurakalbag@British_Airways The lady at the counter said her hands were tied. The policies are messed up / uncaring. -
@aral@laurakalbag@British_Airways ..I didn't realise BA had policies anymore..thought they tore them up when they decided to treat staff..
End of conversation
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