@aral it will be in the terms and conditions of booking...which we never bother reading.
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@mattgreenuk Reading the terms and conditions of a specific provider is ineffectual if there is a monopoly of policy or business model. -
@aral@mattgreenuk when everyone has the same terms we have a cartel in all but name
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@aral Financials aside, if@British_Airways stopped the practice flying with them would be less environmentally friendly than with others. -
@jot@British_Airways They can raise their prices and achieve the same effect _and_ give everyone what they actually purchased. -
@aral@British_Airways I think they might need some marketing assistance to convince all their other passengers of that.
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@aral Unfortunately many people don't know their rights when flying, and the airlines often try to weasel their way out of paying out.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral@British_Airways I ask myself this question every time I fly. How can you legally sell something that doesn't exist?Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral There is regulation (EU 261/2004): if you're denied boarding, the airline must financially compensate you – http://europa.eu/youreurope/citizens/travel/passenger-rights/air/index_en.htm …Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral Because it's considered to be perfectly "normal" operational behavior for years.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral@british_airways@aral Just because it's standard practice doesn't make it right!Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral airlines have been doing this for a very long time. I assumed it was common knowledge… It's merely capitalism at its finest.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral to which the response is: it's standard practice for me to demand a seat on the flight I paid for.@British_AirwaysThanks. Twitter will use this to make your timeline better. UndoUndo
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@aral Wow, was told the same last week after missing a flight for this very reason. And I think it's an assholish practice.@British_Airways - 2 more replies
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@aral a sad necessity to get the planes filled. Otherwise they’d fly 10-20% empty, necessitating more flights. Bad for environment, I guess.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral@British_Airways there's always someone that can take a later flight and will pocket the money the airline offers themThanks. Twitter will use this to make your timeline better. UndoUndo
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@aral@British_Airways If the flight does end up being overbooked they have an auction offering guest money if they can take a later flight.Thanks. Twitter will use this to make your timeline better. UndoUndo
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