This is why speakers have riders. Time to add ‘do not book me on @british_airways if at all possible’ to mine.
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@aral By overbooking, we can avoid flying with empty seats – which ultimately helps us keep down our fares. 2/3 -
@British_Airways@aral well, fucking up people's plans so you can fly 100% booked is not very customer friendly. Actually, its unacceptable
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@aral It's standard practice for airlines to oversell flights, allowing for passengers who pre-book and then don't turn up. 1/3 -
@british_airways@aral How would you react when you pre-ordered bread at your baker and when you came to collect it it was all sold out… 1/2
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@aral There are times when more people arrive for a flight than predicted. Please accept our apologies for the inconvenience we caused. 3/3 - 1 more reply
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