We’ve oversold your flight. There are seats in business but you’re not important enough a customer for us to give you one.—@british_airways
@thomaswensma @British_Airways @KLM Not in exactly those words but that was what it meant.
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@aral@British_Airways@KLM it is the beginning of a result of personal data collection. People are ‘tagged’ and put in ‘a box’.#sadThanks. Twitter will use this to make your timeline better. UndoUndo
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