@aral We're sorry our airport team were unable to issue a seat straight away. We understand this has now been resolved. 1/2
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@British_Airways Thank you. However, it shouldn’t take someone telling 25,000 people what you did for you to do the right thing. -
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@British_Airways Please review your policies and alter them as necessary so you treat everyone fairly and with respect. -
@aral By overbooking, we can avoid flying with empty seats – which ultimately helps us keep down our fares. 2/3 -
@British_Airways@aral well, fucking up people's plans so you can fly 100% booked is not very customer friendly. Actually, its unacceptable
End of conversation
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@aral Please see one of our gate agents for a new boarding pass. 2/2Thanks. Twitter will use this to make your timeline better. UndoUndo
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Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral One of mine is "I book my own travel without exception" for similar reasons.Thanks. Twitter will use this to make your timeline better. UndoUndo
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