Basic UX fail: when you’re logged on & visit the main @HSBC Business page, there’s no link to your account anywhere.pic.twitter.com/qxKIG25NG6
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@aral the password at https://www.hblibank.com/ is stored in plain :)
@aral wait until you see pakistani banks https://www.hblibank.com/ type any username in "Individual Customers" section and see what happens :)
@aral sounds about right! The HSBC site and online banking really are crap. The mobile app is sexy though, have you seen it?
@aral surely your very first FAQ should be "what is Indie Phone?" not "how does it compare to XYZ" – you're presuming a lot of knowledge.
@aral Putting the S into UX...
@aral banks and financ. institutions will forever have bad web UX. They do not need web. They got the cash and your life.
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