Basic UX fail: when you’re logged on & visit the main @HSBC Business page, there’s no link to your account anywhere.pic.twitter.com/qxKIG25NG6
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…it even says ‘You are currently viewing business : Business Name’ and ‘Business Name’ isn’t a link to your accounts! :) +@hsbc
…the only way to get back to your account is to log off and log back on.
Amazing. Does no one test these things? It’s a core flow! #ux
@aral wait until you see pakistani banks https://www.hblibank.com/ type any username in "Individual Customers" section and see what happens :)
@danjdavies @aral @HSBC Don't get me started on this site..I had to tweet them because I couldn't find something on the site.
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