Wow! @Se_Railway just cancelled 11 trains because of crew shortage. They've just tweeted it. Social media very revealing abt rail failures.
@jon_pratty @Se_Railway Are they on strike or merely incompetent? (The latter would not be newsworthy.)
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@aral@Se_Railway Industrial action has not been mentioned, so the latter is more likely.@SouthernRailUK also borked today. -
@jon_pratty@Se_Railway@SouthernRailUK Shocking. You’d think we were living in a land where mediocrity was the expected norm or something.
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@aral BTW: have been wondering for some time whether social media analysis could be a more revealing indicator of service sector failure/1 -
@jon_pratty Interesting — would make a good visualisation project. -
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