£28 refund from @SouthernRailUK took five weeks to process, another week to actually arrive in my account, minus a £10 "Admin fee". Daft.
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Replying to @Jn_Norris
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@Jn_Norris@SouthernRailUK@aral yet charge you for a refund?1 reply 0 retweets 0 likes -
Replying to @littlewarrior
@littlewarrior@SouthernRailUK@aral Not a charge, an "admin fee". Important difference, apparently.1 reply 0 retweets 0 likes
Replying to @Jn_Norris
@Jn_Norris @littlewarrior @SouthernRailUK Of course.
8:37 AM - 10 Aug 2013
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