So @bebroadband, you charge me one month extra, I lose you at least one customer in the future… the net profit of your ‘fuck you’ policy is?
@johnallsopp Sadly so. But those companies that include it as part of their service design will have a UX advantage. +@bebroadband
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@aral fwiw, almost every time I do almost anything I see business Opps. So little time, so much incompetence. -
@johnallsopp Exactly. Trying to look on the bright side (they’re opportunities) but don’t really have time to fix them all :) Wish I did :) -
@aral our role here is to nurture others to do so :-) everything is broken. Some things are worth fixing. - End of conversation
New conversation -
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@aral@bebroadband agreed 110%. But that's root and branch change.Thanks. Twitter will use this to make your timeline better. UndoUndo
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