@aral I believe you have to ring or go in store, which is absolutely ridiculous.
Does anyone know if there’s a setting somewhere on the HSBC site for changing your address? A perfect feature for online banking, no?
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@Jack_Franklin *sigh* The ‘real world’ is broken and must be fixed.
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@aral no because of fraud. You have to write to them or go into the branch with ID. -
@emmaboulton They were able to change my address over the phone though—not sure the online account has any less security :) -
@aral@emmaboulton I've thought this on a couple of occasions in the last couple of years - over the phone probably no more secure. -
@chrisdavidmills@aral yeah. It's daft!
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@aral bankmail.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral If it's anything to go by, you cannot do that with NatWest. So wouldn't be surprised if not. Banks are address paranoid.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral yeah you can change it onlineThanks. Twitter will use this to make your timeline better. UndoUndo
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@aral Don't attempt to change any key details on an HSBC business account via the web. It won't work. Write them a letter.#learntTheHardWayThanks. Twitter will use this to make your timeline better. UndoUndo
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@aral there isn't because you need to prove your new address, with utility bills etc -
@hyper_linda@aral I could do it on the nationwide online banking. -
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@hyper_linda@aral yep really! Someone else tweeting that you can do it with an hsbc personal account online though.
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@aral haha I had a rant about that on twitter a while ago. Nope, you have to go to the bank in person with proof of address. -
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@mattpointblank@aral you absolutely definitively can't do it with a business account. -
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@aral Of course not, that’s far too useful — you have to go into a branch!Thanks. Twitter will use this to make your timeline better. UndoUndo
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