@aral you should see @coopbankpr for awful password ux. Have to call them to set up passwords, ensuring data is compromised instantly!
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@reformattday Left@CoopBankPR as their ‘ethics’ don’t start w their customers. Horrible service.@hsbc has shit ethics but treats me well.
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@aral Oh my! Please contact us on 08456561234 and we will look into this further for you. -
@Ocado That’s the number I called. Your support staff told me there was nothing they could do if I didn’t have my original post code. -
@aral Yes, unfortunately you require your email address and post code. You could also register a new account with a different email address. -
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@SaraMG We do require certain details to have a password reset. Thanks for your feedback. -
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@SaraMG No not at all, unfortunate about their experience. - 2 more replies
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