@aral not necessarily. Some free products (think Skype) are incrementally free to run and benefit hugely from the freemium model's scale.
…So they have to try and keep their real customers happy while not pissing you off so much that you leave. You want ‘free’, thems the rules.
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@steely_glint Indeed—freemium is a very different model. And one that I wish Twitter had adopted.
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@aral honestly though, do you think Twitter would be what it is today if it wasn't free? -
@de No, of course it wouldn’t be. But it doesn’t mean that it cannot adopt a hybrid model now that it is. -
@aral would anyone actually support that though? I mean I would, but outside of our industry?
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@aral Twitter is still at the mercy of their free users. We are just a tiny minority they don’t care about.Thanks. Twitter will use this to make your timeline better. UndoUndo
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@aral Agree, we aren't twitter's customers, we're their product.#thetruthoffreeThanks. Twitter will use this to make your timeline better. UndoUndo
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@aral Complicating issue: http://bit.ly/WFNHoAThanks. Twitter will use this to make your timeline better. UndoUndo
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@aral Of course it's a balancing act. Complaints are an integral part of this process. If you want Twitter to act up, keep bitching.Thanks. Twitter will use this to make your timeline better. UndoUndo
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