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I'm having an issue with the purchased movies/tv shows. It plays for a few seconds then the loading screen shows up until the screen goes black. I've spent $30 on these shows and I can't even watch them. How can this be fix?
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That's strange, what troubleshooting steps have you tried so far? If you haven't already, try using another device to check if it has the same issue. Let us know how it goes.
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