Conversation

After that comes imagining yourself using it, imagining others using it, listening to people talk about…
1
1
…the experience of using it, listening to people talk about their imagination of others using it, and so on.
1
1
As you get down further in the list, it gets harder and harder to evaluate the actual experience.
1
Data can help in this process, but it's a lot like listening to someone talk about using your product.
1
1
You have to interpret what they're *really* saying, and they'll suggest incremental changes to fix problems.
1
1
Data may seem more "real" than user feedback, but they're both pretty far from the true reality of experience!
2
1
11
Show replies
You’re unable to view this Tweet because this account owner limits who can view their Tweets. Learn more