I get this error message a lot when doing mastery tasks on iPad app. No problem with my internet though.
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@Anneleen__G Very sorry about that! Will stop if you kill+restart the app (press the home button twice, then swipe up on it).
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already tried that. Doesn’t always work though. App also loses part of progress when restarted.
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@Anneleen__G Oh, and if I understand correctly, you're hitting the issue *again* regularly? That helps us narrow. Very sorry!
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Yes, I sometimes have to do some parts of the mastery tasks several times, with restarts in between, before it gets saved.
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@anneleen__g That's awful! We're on it, but to be transparent: it may be a week or two before we can deliver a fix. Thanks for the info. 🙌
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