Went to cancel an AT&T subscription, and ofc their site requires an online chat with a rep. UI says wait is >15m. After a few minutes, I type "California section 17602 requires…" and *immediately* receive "You're next in line!" Probably coincidence, but funny to imagine not.
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you can change your address to somewhere in CA, like a PO Box or a UPS store, and then when you try to unsubscribe you should be able to do it online
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Well I was going to suggest using but this also looks interesting, maybe for a complementary use case?
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Hilarious, but what does CA section 17602 require as I might need to use this to get ahead of the line..🤣🤷♀️
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I think it is point (c) "In addition to the requirements of subdivision (b), a consumer who accepts an automatic renewal or continuous service offer online shall be allowed to terminate the automatic renewal or continuous service exclusively online"
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Exactly what happened to me when I was trying to cancel my subscription. Easy to buy but hard to get away from. To add to that, the customer service couldn’t find my act & disconnected my call because I asked her so what should I do?
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Really? You mentioned §17602 and it adjusted your queue position? I wonder if some common SaaS has a filter string for it.
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