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You can tell he's kind of mad about it (particularly see the following page here). I find this a bit odd. In many of the more mundane cases he cites (e.g. handwriting) it probably is sensible to reach some threshold and just stay there!
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But he also cites decision-making as a common "plateau" skill. That's probably worth improving at for many people! It makes me want to add an entry to his list of possible explanations: it may not be obvious that radical improvement is possible.
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You know what virtuosic pianists sound like, so when you play, you'll naturally compare to those mental recordings (and feel painfully how much improvement is possible)! Military officers are trained to make strategic and decisive decisions, but that’s much less salient!
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So to create opportunities for expert action, it's necessary not only to enable higher levels of performance, but also to increase the salience that radical improvement is possible/desirable. It may also be necessary to structure new contexts which demand that level of expertise!
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Business is like war in that way: if you have skin in the game you have already lost (or are doomed to lose) because the game is to minimize skin (grow big enough that the firm as a whole is insulated from all mistakes by massive resource hoards).
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Generally the problem is that there aren't many easy ways to wargame SB decision-making until you get to a point where you start developing the fingerspitzengefuehl. Obvious use case; lack of a good game is puzzling and probably v. significant. Kanban, Pret are not quite it.
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