Conversation

Modern design practice demands deep engagement with users' context: interviewing, embedding, reading, empathizing. Such a powerful discipline… yet it's hard to shake the sense that the people creating profound tools for thought are doing all those things—somehow way more deeply.
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On a personal level, that idea was the emotional core of the piece for me. I've really struggled with my relationship to design. I've felt enthralled and empowered by its remarkable practices, but also instinctively uneasy that the work I most admire seems subtly "apart" from it.
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Developing this piece with has helped me tentatively resolve that tension: it's a yes-and. This was a huge relief! I saw that the practices were somehow limited—but they were too predictive to write off, and I couldn't see how to subsume them.
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