Andrew Michael

@andrewmichaelsa

Host of | Business Intelligence Manager | Entrepreneur | Startup Junkie | Part-time Nomad

Cyprus
churn.fm
Vrijeme pridruživanja: travanj 2010.
408 fotografija ili videozapisa Fotografije i videozapisi

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  1. proslijedio/la je Tweet
    22. sij

    Today on the show we have , CEO and Co-founder of ! We covered: 👨‍🎤How creative brand can help you retain customers 💰Why Wistia decided to take on $17M in debt 🗒️Why qualitative data is irreplaceable Full interview here:

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  2. proslijedio/la je Tweet
    17. sij

    Our CEO and Co-Founder of Agorapulse, talks about the challenges tackling SMB churn and how to overcome them.

    3 proslijeđena tweeta 5 korisnika označava da im se sviđa
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  3. 13. sij

    I’m looking for the next perspective changing read. Any suggestions?

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  4. proslijedio/la je Tweet
    12. sij

    🚨Giveaway Alert: last chance to get early access + a free copy of "Fighting Churn With Data" by Carl Gold, Chief Data Scientist of Follow us and retweet the episode below to join the draw! We'll announce the winners soon!

    Happy New Year from Churn FM! We'll choose 5 lucky listeners to get free early access+full copy to the first 4 chapters of 's upcoming book: Fight Churn With Data. All you have to do is follow us, and retweet this episode👇 cc
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  5. proslijedio/la je Tweet
    30. pro 2019.

    Did you know there is a podcast totally devoted to customer ? (We really are living in a ...) I spoke with about how Fighting churn starts with finding the right metrics

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  6. proslijedio/la je Tweet
    10. ruj 2019.

    How HubSpot turns customers into marketers by creating a customer-driven culture

    10 proslijeđenih tweetova 13 korisnika označava da im se sviđa
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  7. proslijedio/la je Tweet
    11. pro 2019.

    Today we have Megan McMullin from ! We covered: 📚 Using educational content to connect with customers at scale 📈 How you can measure the impact of webinars on customer retention 📝 How to pass qualitative data to your product team Full chat:

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  8. proslijedio/la je Tweet
    10. pro 2019.

    To celebrate breaking $7M sent to creators last month, we're going to give $7,000 to a random person who retweets this tweet! (you have to be following us so we can DM you if you win)

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  9. proslijedio/la je Tweet
    4. pro 2019.

    Today on the show we have , Partner at ! We covered: 🔑 How churn & retention numbers affect his investment decision 🔍 Identifying your ideal customer profile 1⃣ One question that he wishes entrepreneurs would ask more Full chat:

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  10. proslijedio/la je Tweet
    27. stu 2019.

    Today on the show, we have expert SaaS copywriter Josh Garofalo ! We covered: 📝 How customer retention starts with copywriting 🏆 Why specificity is crucial in customer acquisition 🔍 How to identify your most valuable buyer persona Full chat:

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  11. proslijedio/la je Tweet
    23. stu 2019.

    we’ve had a few requests from founders wanting to hear how you deal with churn Would you be interested in joining the show to chat about churn and retention?

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  12. proslijedio/la je Tweet
    7. stu 2019.

    "Onboarding has a tremendous impact on retention. In fact, it's probably the number one thing I would be working on if I want to improve retention." - , Founder and CEO of Check out our full chat about customer retention on CHURN FM

    4 proslijeđena tweeta 11 korisnika označava da im se sviđa
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  13. proslijedio/la je Tweet
    19. stu 2019.

    Just ran another round of job-to-be-done interviews for Basecamp. Coded stories and first cut of the three jobs that came out:

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  14. proslijedio/la je Tweet
    15. stu 2019.

    I would love to host the GOAT of bootstrapped SaaS businesses on ! Would you be up for joining the podcast to talk about how you tackled churn while building ?

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  15. proslijedio/la je Tweet
    14. stu 2019.

    I joined on and we discussed how to collect HONEST feedback from your churning customers. Click to listen

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  16. proslijedio/la je Tweet
    13. stu 2019.

    Thanks for having me !

    0:36
    This week we're joined by , Head of Growth at ! We covered: 🤫 Dirty secrets startups have when it comes to churn ♥️ Getting HONEST feedback from churning customers 💊 What "dunning" is, and how it hurts your revenue Full chat:
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  17. proslijedio/la je Tweet
    6. stu 2019.

    Today on the show, we have , CEO of ! We talked about: ✏️ Creating a customer-centric email strategy 🤝 Building relationships via customer onboarding 💪 Preventing churn by doing things that don't scale Full chat on CHURN FM:

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  18. proslijedio/la je Tweet
    4. stu 2019.

    3 questions CS team asks to evaluate potential customer renewal: 🤝 Are their tools integrated? 📖 Are they trained? ‍🏥 Do they have a healthy usage level? Here's our chat w/ Jenny Campbell, VP of Customer Experience at DiscoverOrg

    2 proslijeđena tweeta 8 korisnika označava da im se sviđa
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  19. proslijedio/la je Tweet
    1. stu 2019.

    "Customer retention and engagement is really the defining business characteristic of our age today" - , author of "Hooked" and "Indistractable" Check out our full interview with Nir on CHURN FM:

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  20. proslijedio/la je Tweet
    31. lis 2019.

    Community is at the forefront of Had a great time chatting with about why community is one of the best retention strategies you can have. Thanks for having me

    How can engaging with your user community reduce churn? It helps you: 🔄 Have a steady feedback loop ❓ Figure out edge cases 🤝 Motivate users to help each other Check out our full interview with , Head of Growth at here:
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