andrew.kimmel@gmail.com
@AmericanAir I know exactly where my wallet was left on plane. Why can't you contact flight crew directly rather than use 3rd party system?
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Our Lost and Found team will follow-up with you directly with any updates when filing a claim: http://bit.ly/LNF_form
I can give exact seat location and where the wallet was between the seat & wall. The L&F system you use doesn't even ask that.
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Still haven't received a message from anyone. Again, I know exactly where my item is.
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We're sorry that they haven't gotten back to you yet but as soon as they locate your wallet, they'll be sure to.
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