If you knew the plane needed additional work, why board us @AmericanAir? Sitting at the gate for an hour and a half now with no a/c.
@AmericanAir Now after two hours you make us de-board. All passengers are now sweating and annoyed.
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@andrewkimmel_ We're very sorry for the delay, Andrew. We'll have you on your way at 12:00p, we appreciate your patience.
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@AmericanAir It's actually all good now. Sitting and having a beer with#BillMurray at the moment. - 5 more replies
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andrew.kimmel@gmail.com