@andrewkimmel_ Our apologies for the delay and any discomfort, Andrew. We'll have you on your way as soon as possible.
If you knew the plane needed additional work, why board us @AmericanAir? Sitting at the gate for an hour and a half now with no a/c.
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@AmericanAir Now after two hours you make us de-board. All passengers are now sweating and annoyed. - 7 more replies
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andrew.kimmel@gmail.com