Andrew KimmelVerified account

I purchased a prepaid @verizon mifi that was never delivered to my house back in August. The mifi that was never delivered had a phone # attached to it, that was then given to someone else who registered it to their email. I've been charged every month for this due to autopay.

Because the # has been registered to someone else, I can't log on to the Verizon site to cancel this or even request a pw to log in b/c it will go to someone else's email. I've called my credit card company who says they can't stop the autopay & that I need to speak to Verizon.

I've since spent hours on the phone and went in person to a Verizon store. They have stated that they don't have control over this (?!) and that I must speak to my credit card company. This is ridiculous.

Getting this Autopay removed for an account you are not able to use is very important. Please follow and DM us to start a discussion. *CCF