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andrewkimmel's profile
Andrew Kimmel
Andrew Kimmel
Andrew Kimmel
Verified account
@andrewkimmel

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Andrew KimmelVerified account

@andrewkimmel

I produce things for tv & the web. Founder & Chief Creative Officer of http://AuraNexus.com  (@auranexus). Former Head of Live Video @ BF News 📩andrew.kimmel@gmail.com

Joined May 2009

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    1. Andrew Kimmel‏Verified account @andrewkimmel Mar 9

      I purchased a prepaid @verizon mifi that was never delivered to my house back in August. The mifi that was never delivered had a phone # attached to it, that was then given to someone else who registered it to their email. I've been charged every month for this due to autopay.

      4 replies 3 retweets 8 likes
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    2. Andrew Kimmel‏Verified account @andrewkimmel Mar 9

      Because the # has been registered to someone else, I can't log on to the Verizon site to cancel this or even request a pw to log in b/c it will go to someone else's email. I've called my credit card company who says they can't stop the autopay & that I need to speak to Verizon.

      4 replies 0 retweets 2 likes
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    3. Andrew Kimmel‏Verified account @andrewkimmel Mar 9

      I've since spent hours on the phone and went in person to a Verizon store. They have stated that they don't have control over this (?!) and that I must speak to my credit card company. This is ridiculous.

      5 replies 0 retweets 5 likes
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    4. Verizon Wireless CS‏Verified account @VZWSupport Mar 9
      Replying to @andrewkimmel

      Getting this Autopay removed for an account you are not able to use is very important. Please follow and DM us to start a discussion. *CCF

      2 replies 0 retweets 0 likes
      Andrew Kimmel‏Verified account @andrewkimmel Mar 9
      Replying to @VZWSupport

      My bank now states they can reimburse charges from December, but are unable to reimburse anything between August - November. Your move @VZWSupport @verizon

      3:41 PM - 9 Mar 2020
      1 reply 0 retweets 0 likes
        1. New conversation
        1. Verizon Wireless CS‏Verified account @VZWSupport Mar 9
          Replying to @andrewkimmel

          Thank you for this information. We would like to discuss options for what can be done. Please follow and DM us to start a discussion. *CCF

          2 replies 0 retweets 0 likes
        2. Andrew Kimmel‏Verified account @andrewkimmel Mar 10
          Replying to @VZWSupport

          I have open DMs. You can DM me. Thanks.

          0 replies 0 retweets 2 likes
          3. End of conversation

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