I produce things for tv & the web. Founder & Chief Creative Officer of http://AuraNexus.com (@auranexus). Former Head of Live Video @ BF News 
andrew.kimmel@gmail.com
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I purchased a prepaid @verizon mifi that was never delivered to my house back in August. The mifi that was never delivered had a phone # attached to it, that was then given to someone else who registered it to their email. I've been charged every month for this due to autopay.
Because the # has been registered to someone else, I can't log on to the Verizon site to cancel this or even request a pw to log in b/c it will go to someone else's email. I've called my credit card company who says they can't stop the autopay & that I need to speak to Verizon.
I've since spent hours on the phone and went in person to a Verizon store. They have stated that they don't have control over this (?!) and that I must speak to my credit card company. This is ridiculous.
My husband shipped back his phone in the prepaid mailer they sent and a couple months later was charged 600 dollars because they said they never received it back, after arguing they agreed to give him 300 dollars back.
Doesnt surprise me. Verizon is terrible at common sense. Talk to the fraud department
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