Andrew KimmelVerified account

So my 25 year old daughter is on @AmericanAir flight #4, and have I got a story for you. The flight was delayed from 11am til noon. Then from noon til 2p, then from 2p til 6p. Zero explanation. None.

So if my daughter takes this flight, she’d land at 3am. We don’t BOOK our daughter on flights to NYC at 3am. Just doesn’t feel like the safest move. But apparently that’s 100% ok with @AmericanAir.

I know what you’re thinking. “Ed, it’s probably snowing in NY. It’s January.” It’s actually sunny and 63 degrees. It’s sunny and 55 degrees in LA. Thanks @AmericanAir. Solid work.

I’m sorry, we’re you wondering what the REASON is for the 8 hour delay? Me too. There’s been zero info from @AmericanAir.

At @AmericanAir customer service at @flyLAXairport, a woman in front of my daughter said “it’s been delayed 8 hours and you haven’t given a reason”. The response from AA customer service rep was “stop yelling at me or I’ll call the police. Good times.

If I had any political pull at all I would tie this airline up in lawsuits for the rest of my life. It is shameful, an embarrassment, unethical and actually possibly dangerous. Ok I’m done. For now. Thanks for listening. @AmericanAir