andrew.kimmel@gmail.com
We appreciate your feedback on this. We're continuing to work to make Wi-Fi as easy as possible on board.
It is frustrating/ridiculous that @AmericanAir uses two separate wifi providers on flights. I spend $50/month for @Gogo, only to have certain flights powered by Panasonic, in which you have to spend an additional $19 per flight to use. Choose one provider & sell one monthly pkg!
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You've been working on this for years now. And if your partners are charging us $50/month or $19 for a 4-hour flight, the wifi should work. It has taken more than 5 minutes for a google doc to open. This is the case on every domestic route I fly.
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Or...don't use wifi inflight. That's also an option. $50 a month to use it on flights?!
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I wish... I have to do work while flying
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If you're savvy enough can just steal wifi.
Thanks. Twitter will use this to make your timeline better. UndoUndo
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