Hi Ana. Let's try the steps in this steps: https://goo.gl/ysFjTF . Keep us posted.
@googlephotos #gHelp #HC I backed up all photos from my devices (iPhone, iPad) to my Google Photos and this AM all my most recent pictures seem to be gone from Google Photos. Following prompts, I freed up space on my devices by deleting files as they were backed up. Help?
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I did - all for naught. I created an album this morning and saved it, and when I checked back later on it was gone. Does Google Photos back up photos in the background even when they have been moved to the Deleted folder? I permanently deleted the photos after migrating them.
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